Hilo Phone Directory

Hilo is the county seat of Hawaii County on the Big Island. Most county records live at the Aupuni Center on the edge of downtown Hilo. Use this Hilo phone directory to reach the County Clerk, the Third Circuit Court at Hale Kaulike, the East Hawaii Police, and the Hilo Public Library. A quick call often clears up a records question on the first try. The Hilo phone directory pulls the main lines into one page so you can pick up and call, no deep digging.

Hilo County Phone Directory

Hilo is the hub for the County of Hawaii. The County Clerk's Office sits at 25 Aupuni Street, Suite 1402, Hilo, HI 96720. Main line is (808) 961-8255. The Clerk holds ordinances, resolutions, council meeting minutes, and voter files for the Big Island. The Mayor's Office for East Hawaii sits in the same building, Suite 2603, at (808) 961-8211. A call to the Clerk is often the first stop for any Hilo records question.

The East Hawaii Real Property Tax Office is at the Aupuni Center, 101 Pauahi Street, Suite 4, Hilo, HI 96720. Main line: (808) 961-8201. Fax: (808) 961-8415. Office hours run Monday to Friday, 7:45 a.m. to 4:30 p.m. Hilo property records can be searched online by TMK, address, or owner name. The office covers Hilo, Hamakua, Puna, and Kau. That is most of the east side of the Big Island. Tax bills mail twice a year. A call to the tax office clears up a missing bill within the day.

Hilo Court Phone Directory

The Third Circuit Court sits in Hilo at Hale Kaulike, 777 Kilauea Avenue, Hilo, HI 96720. Main line is (808) 961-7400. The Hilo court building covers civil, criminal, family, and probate cases for East Hawaii. Case lookups flow through the Third Circuit Court contact page. Online search runs through eCourt Kokua and the Ho'ohiki portal. Both are listed on the main Hawaii Judiciary court records page. Hilo residents use both tools to pull a case before calling the clerk.

The page above lists every court records portal for Hilo and the rest of the state. For paper pulls at the Hilo courthouse, call the main line first and ask for the records desk. Some older Hilo case files sit on microfilm. Staff will tell you if a file is on site or stored off site. Fees for copies follow the same statewide rule, with flat per-document prices and a small per-page add-on. Public terminals in the Hilo court lobby let you read case files on screen at no cost.

Court records in Hilo follow chapter 92F HRS for open records rules. The same rule runs across the state. Staff at Hale Kaulike follow that rule when they release a file. Call early in the day for the best chance of same-day pick-up.

Hilo Police Phone Directory

Hilo falls under the East Hawaii Division of the Hawaii Police Department. The main station sits at 349 Kapiolani Street, Hilo, HI 96720. Main line for police records and reports is (808) 961-2233. Adult arrest information runs through (808) 961-2213. Crime Stoppers Hilo is (808) 961-8300. The drug tip line is (808) 934-8423. Those four numbers cover most day-to-day Hilo police questions.

Incident reports in Hilo can be pulled at the station or through a written request. The department follows UIPA for release rules. Active case files may be held back. A written request moves faster than a walk-in when the case is older than a year. For statewide criminal history, the Hawaii Criminal Justice Data Center is the right desk at (808) 587-3100.

East Hawaii patrol beats run out of the Hilo station, plus small posts in Keaau, Pahoa, and Honokaa. A call to the Hilo main line can route to any of those outer stations. Hilo residents asking for a traffic crash report should have the case number, the date, and the driver's name ready. That speeds things up at the desk.

Short list of Hilo phone directory lines for police:

• East Hawaii records at (808) 961-2233
• Adult arrest info at (808) 961-2213
• Crime Stoppers at (808) 961-8300
• Drug tip line at (808) 934-8423

Hilo Public Library Phone Directory

The Hilo Public Library sits at 300 Waianuenue Avenue, Hilo, HI 96720. It is one of the seven depository libraries for Hawaii Documents on the statewide list. That means the library keeps copies of state and county reports for public reading. Hilo residents use the branch for historical newspapers, old maps, and the local history collection. Staff at the reference desk can help with Hilo phone directory lookups for state and county offices.

The branch page above shows hours, the main phone line, and links to other branches in the Hawaii State Public Library System. The Hilo branch also offers free computer use for property record searches on the Hawaii County tax site. That is a help for Hilo residents who do not have home internet. The library is a quick stop for anyone chasing a Hilo paper file older than a few years.

UIPA Help for Hilo Records

Open records in Hilo run under chapter 92F of the Hawaii Revised Statutes. The Office of Information Practices reads UIPA for every state, county, and city office. OIP sits in Honolulu, but Hilo residents use the same line: (808) 586-1400. Email: oip@hawaii.gov. The Attorney of the Day service is free. Most replies land within a day. When a Hilo office denies a record, file an appeal with OIP. There is no fee for an appeal.

For the formal UIPA request, the DCCA open records page keeps the standard form. Hilo residents paste in the record wanted, the date range, and the desk that holds the file. Most Hilo offices reply within ten business days. A written request works better than a phone call for anything larger than a single page.

Other useful state lines for the Hilo phone directory:

• Department of Health vital records for birth, death, marriage
• Bureau of Conveyances for deed and land records
• Office of Elections for voter file questions
• Hawaii Criminal Justice Data Center for statewide criminal history

Hilo sits in a different circuit and county from Oahu, so the phone directory split matters. Hilo police, courts, and the County Clerk are all local to East Hawaii. State desks still route through Honolulu for UIPA, vital records, and the land record bureau.

Hilo is the seat of Hawaii County, and all Big Island county offices are based there.